Blog | ROM Global

End Users in a Knowledge Management System: Customers or Partners?

Nov 283 min read

End Users in a Knowledge Management System: Customers or Partners?

Written with Sagit Salmon The simple answer to the question "End Users – Customers or Partners?" is both. End users are both the...

Artificial Intelligence Creates, Learns, and Acts: On Agentic AI

Sarit Bain

Nov 242 min read

Artificial Intelligence Creates, Learns, and Acts: On Agentic AI

In previous articles, we introduced Generative AI , Objective-Driven AI , and Interactive AI . Now it seems that the world of artificial...

The Multimodal Era: How Multimodal Artificial Intelligence is Changing the Rules of the Game

Anat Bielsky

Nov 213 min read

The Multimodal Era: How Multimodal Artificial Intelligence is Changing the Rules of the Game

What is Multimodal Artificial Intelligence? Multimodal Artificial Intelligence is an innovative approach to data processing that...

Dr. Moria Levy

Nov 216 min read

How to Take Smart Notes- Book Review

The book "How to Take Smart Notes: One Simple Technique to Boost Writing, Learning and Thinking" was written by Sonke Ahrens in 2017...

Distilling Insights: Rules for Extracting Meaningful Knowledge from Experience

Meirav Barsadeh

Oct 274 min read

Distilling Insights: Rules for Extracting Meaningful Knowledge from Experience

Knowledge-rich organizations typically store their knowledge in documents such as procedures, training materials, etc. This is known as ...

Netali Aroesti

Oct 235 min read

Lessons Learned Through Event Analysis

In today's dynamic organizational reality, an organization's ability to continuously learn and improve represents a critical competitive...

Maximizing KM Impact: Linking Knowledge to Core Business Goals

Dr. Moria Levy

Oct 232 min read

Maximizing KM Impact: Linking Knowledge to Core Business Goals

Managing knowledge is nearly always a good idea in any context. However, in the organizational setting, there are some important...

Dr. Moria Levy

Oct 239 min read

The Power of Going ALL-IN – Book Review

Brandon Bornancin's 2024 book “The Power of Going ALL-IN: Secrets for Success in Business, Leadership, and Life” discusses company...

Embracing the Challenge: An Agile Approach to Knowledge Management System Migration in Service Centers

Shiri Atzmon

Sep 294 min read

Embracing the Challenge: An Agile Approach to Knowledge Management System Migration in Service Centers

Knowledge management systems in service centers are considered essential tools for any organization engaged in providing services, as the...

How Do I Choose the Right Document? Understanding Procedures, Policies, and Work Instructions

Michal Gil-Peretz

Sep 273 min read

How Do I Choose the Right Document? Understanding Procedures, Policies, and Work Instructions

Written in collaboration with Dr. Moria Levy Introduction In modern organizations, procedures and processes are a central component for...

The Value of Tacit Knowledge: A Balanced Perspective

Dr. Moria Levy

Sep 272 min read

The Value of Tacit Knowledge: A Balanced Perspective

YES—Tacit Knowledge is important. NO—Its tacit nature isn’t what makes it valuable. Why do we get so excited when discussing tacit...

The 4 Pillars of Critical Thinking- Book Review

Dr. Moria Levy

Sep 257 min read

The 4 Pillars of Critical Thinking- Book Review

The book The 4 Pillars of Critical Thinking, written by Patrik Ian Meyer and published in 2023, deals with one of the most important and...

The Untapped Team Advantage- Book Review

Dr. Moria Levy

Sep 235 min read

The Untapped Team Advantage- Book Review

Introduction Peter Cauwelier, an expert in teamwork, wrote the book The Untapped Team Advantage: Building Team Connections as a...

Dr. Moria Levy

Aug 2721 min read

Knowledge Management Best Practices

In celebration of our 300th edition of the 2know newsletter, we are pleased to share the knowledge management best practices contributed...

"Gamification in an instant" (also) for Knowledge Management Week

Michal Blumenfeld Sagi

Aug 253 min read

"Gamification in an instant" (also) for Knowledge Management Week

Gamification in Knowledge Management Week uses mini-games to boost engagement, knowledge sharing, and technology use.

Interactive Artificial Intelligence: The Next Step in Human-Machine Interaction

Anat Bielsky

Aug 253 min read

Interactive Artificial Intelligence: The Next Step in Human-Machine Interaction

Interactive AI enables natural, empathetic human-machine conversations, transforming digital interactions.

Tal Alon

Aug 233 min read

Analysis

Performance management uses analysis to boost results, focusing on agility, relevance, and efficient data use.

Dr. Moria Levy

Aug 227 min read

The E-Myth- Book Review

The E-Myth offers strategies to grow small businesses by balancing entrepreneurship, management, and execution.

Change Management - Hope or Reality? - Book Review

Dr. Moria Levy

Aug 214 min read

Change Management - Hope or Reality? - Book Review

For success, change management requires urgency, communication, and structured planning using models like ADKAR.

Whole Thought: The Rise of Human Intelligence- Book Review

Dr. Moria Levy

Aug 210 min read

Whole Thought: The Rise of Human Intelligence- Book Review

Whole Thought: Guide to holistic thinking, exploring intelligence types and knowledge capabilities for growth.