"Cemeteries are full of people who had no replacements." This is a well-known saying, and yet in many organizations, experts in their...

The book " Sticky Knowledge: Barriers to Knowing in the Firm ," written by Professor Gabriel Sazolansky in 2003, elucidates his doctoral...

We, as individuals, all want to succeed in our job. We all want to excel. The aspiration to succeed and excel is also shared by the...

A popular misconception states that in our day and age, technology is the solution for nearly any problem. With all due respect to the...

Knowledge retention is one of the many solutions in the knowledge management "basket". In my opinion, it's one of the "softer" ones. By...

Recently, we have witnessed a significant increase in knowledge retention projects for retiring experts. When employees leave the...

The book, authored by David Delong in 2004, is an exceptional resource dedicated to knowledge preservation. It delves into the challenges...

The Critical Incident Technique (or CIT) was implemented in 1954 by Colonel John C. Flanagan, director of the Department of Aviation...

Knowledge retention activities are typically perceived as involving only two people: the knowledge giver and the knowledge receiver....

The idea of a role-starting documentation kit The loss of organizational knowledge leads to loss both in the short and the long run. In...

Over the past year, we have presented various aspects of the employee knowledge preservation project (knowledge preservation through...

In an era where companies face a sophisticated and dynamic business environment requiring more effective knowledge transfer processes...

In every organization, some employees leave. Departure is a natural process. However, there are periods in an organization's life when...