SOP and Smart documents

Oct 274 min read

Distilling Insights: Rules for Extracting Meaningful Knowledge from Experience

Knowledge-rich organizations typically store their knowledge in documents such as procedures, training materials, etc. This is known as ...

Sep 273 min read

How Do I Choose the Right Document? Understanding Procedures, Policies, and Work Instructions

Written in collaboration with Dr. Moria Levy Introduction In modern organizations, procedures and processes are a central component for...

Aug 2721 min read

Knowledge Management Best Practices

In celebration of our 300th edition of the 2know newsletter, we are pleased to share the knowledge management best practices contributed...

Aug 31, 20212 min read

Using a knowledge directory as an organizational procedure system

Knowledge is power! But wait… why? What makes knowledge so valuable, and as such- what can we do to retain and utilize it? Let’s start...

Mar 1, 20212 min read

Useful tips for writing a procedure

We all saw lengthy, not easy to read or understand procedures of work. Things can be performed differently, and it depends on us. So...

May 31, 20193 min read

The role of dynamic and emotional factors in the success of knowledge development groups

What is a group? What conditions are necessary for its success? What distinguishes a knowledge development group from other groups...

Aug 31, 20182 min read

Geographical Information Systems

It is extremely simple to plan a detailed route nowadays, down to which restaurants or gas stations we will pass on the way. Using maps...

Mar 31, 20183 min read

Defeating procrastination or: what's your 'movie?'

How can we find the inner motivation to perform irritating activities related to Knowledge Management? Every position, task, project or...

Aug 31, 20172 min read

Immediate Knowledge

Immediate knowledge requires fast, intuitive access for both customers and employees and a clear, structured presentation.

Apr 30, 20134 min read

Dust Cleaning

Wiktionary defines a procedure as 'a particular method for performing a certain task'. One may notice that the world of procedures is...