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2Know Newsletter

News

What is a procedure map, and why should we use it?

Document and information management
Multiple documents, shared and personal, are a well-known phenomenon in every organization.
This phenomenon requires the creation of a mechanism to deal with and manage these documents, without taking up valuable work time.
The ROM company leads solutions in organizations for choosing the collection of tools and a methodology for saving documents while creating a "WAZE" of the documents, which defines what is where.

Disclosure: This article was written with the assistance of CLAUDE, an artificial intelligence tool by Anthropic Introduction Knowledge...

The Difference Between Workflows and Insights: A Deep Dive into Knowledge Management

learn each lesson (only) once
Organizations know how important it is to draw lessons; However, most of them find it difficult to manage learning processes over time. why?
Dealing with guilt, whether overt or under the surface
Too much time required to invest in each production
Superficial lessons that do not innovate much
And... too little use of the knowledge learned, even if successful
The ROM company has a unique AAR-based methodology for generating lessons and a comprehensive concept.

Knowledge management is a complex and multifaceted field that includes, among other things, two important concepts: workflows, i.e. work...

Nail Your Niche - Book Review

Summaries of books from all over the world in the field of knowledge management.

The book, Nail Your Niche: The 7 Ingredients of a Six-Figure Online Coaching Business, was written by Brian Ellwood in 2022. This is a...

Articles

April News 2025

In the upcoming KMGN Knowledge Session this May, we will be joined by Knowledge Management peers from across Africa, who will share their unique experiences and insights from Knowledge Management Week 2024 as implemented in their respective contexts. The session will take place on May 22nd at 12:00 PM UTC. Registration details will be shared shortly.


As Easter and Passover approach, we extend our warmest wishes to all our readers for a joyful holiday season, filled with renewal, growth, and the spirit of spring.

A tree adorned with books and a light bulb represents the idea of education and knowledge growth

Case Study: Anahit Gasparyan-Central Bank of Armenia - Video

This month, we’re pleased to share a compelling Knowledge Management story featuring Anahit Gasparyan, Learning and Knowledge Manager at the Central Bank of Armenia. Watch here

A woman in a business suit focuses on her laptop, surrounded by a knowledge management board filled with notes and ideas.

The AI-Powered Citizen Revolution: How Every Employee Is Becoming A Technology Creator

In Bernard Marr's article, Tom Davenport explores the 'AI-powered citizen revolution,' highlighting how AI democratizes technology, empowering employees to innovate, create solutions, and enhance business agility while transforming broader aspects of life. Read here

A futuristic office scene showcasing AI technology transforming the workplace with advanced tools and collaborative robots

KMI - Blog

Explore thought-provoking insights on topics that matter to the Knowledge Management community- Read here

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APQC and KM Dublin Summit - conferences

As always, the annual APQC conference will take place in Texas on April 9-10. Details and registration - Here


For the second year, the KM Dublin Summit will take place in Dublin, Ireland, on June 23-24. This community-driven, collaborative conference fosters knowledge sharing and engagement. Details and registration - Here

Business professionals collaborating on a laptop and tablet, with a globe and various icons displayed in the background
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