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2Know Newsletter

News

End Users in a Knowledge Management System: Customers or Partners?

Managing service organization knowledge such that junior employees deliver high-quality service.

Written with Sagit Salmon The simple answer to the question "End Users – Customers or Partners?" is both. End users are both the...

Artificial Intelligence Creates, Learns, and Acts: On Agentic AI

We are witnessing a fascinating technological revolution led by Generative AI tools. This groundbreaking technology promises to fundamentally change the world of knowledge work, streamlining daily processes and enhancing efficiency in every aspect of knowledge-based activities.
Intelligent implementation of creative artificial intelligence in organizational work processes opens the door to significant cost savings and is an engine of growth and innovation.

In previous articles, we introduced Generative AI , Objective-Driven AI , and Interactive AI . Now it seems that the world of artificial...

The Multimodal Era: How Multimodal Artificial Intelligence is Changing the Rules of the Game

We are witnessing a fascinating technological revolution led by Generative AI tools. This groundbreaking technology promises to fundamentally change the world of knowledge work, streamlining daily processes and enhancing efficiency in every aspect of knowledge-based activities.
Intelligent implementation of creative artificial intelligence in organizational work processes opens the door to significant cost savings and is an engine of growth and innovation.

What is Multimodal Artificial Intelligence? Multimodal Artificial Intelligence is an innovative approach to data processing that...

How to Take Smart Notes- Book Review

Document and information management
Multiple documents, shared and personal, are a well-known phenomenon in every organization.
This phenomenon requires the creation of a mechanism to deal with and manage these documents, without taking up valuable work time.
The ROM company leads solutions in organizations for choosing the collection of tools and a methodology for saving documents while creating a "WAZE" of the documents, which defines what is where.

The book "How to Take Smart Notes: One Simple Technique to Boost Writing, Learning and Thinking" was written by Sonke Ahrens in 2017...

Articles

December News

Knowledge Management Course for HR Professionals (Hebrew)

A unique course tailored to the world of human resources, offering practical tools that will help transform organizational knowledge into a significant asset to improve and optimize your daily work.

Course Start Date: 16/2/2024

Details here


Last KM challenge

As part of ROM's 25th-anniversary celebrations, we are conducting a series of knowledge management challenges throughout the year. For those who haven't participated yet, and for those who have - this is your last chance this month! You are invited.

Details here


Roundtable

On December 5th we will join together, KMGN, APQC, SIKM, Pioneer Knowledge and discuss KM Trends 2025. Please share your voice (short query) as to what is planned here.

Register for event here.


KMGN Yearly course

Registration has opened to KMGN's 2025 course: Knowledge Creation and Innovation. If you heard about our previous courses you won't want to miss the new one.

Details here

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Case Study: Ved Prakash- Trianz

A new Case Study in our series of learning from great KM stories worldwide, with Verd Prakash from Trianz. Watch here

Visual representation of knowledge management, needs and solutions

KM Insider

KM Insider is a leading platform for knowledge management professionals. They share informative content on knowledge management, data management, personal knowledge management, and modern knowledge management tools. Read here

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How a small Air Force team used Vertex AI to overhaul their manual processes in just 90 days

The U.S. Air Force streamlined e-publishing with Vertex AI, reducing manual processes from hours to minutes. A small team of volunteers built a powerful search portal and chatbot in just 90 days, empowering Airmen to focus on their core mission. Read here

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International Conference on Knowledge Management and Information Systems

International Conference on Knowledge Management and Information Systems

February 03-04, 2025 in Lisbon, Portugal

Details here

 A diverse group of attendees stands in front of a building during the International Conference on Knowledge Management and Information Systems
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