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2Know Newsletter

News

Preserving Organizational Knowledge Before Retirement

A knowledge retention project aims to prevent undesirable loss of professional knowledge that is key to the organization's success. Generative Artificial Intelligence is a sub-field within the world of Artificial Intelligence, and similar to knowledge retention, it focuses on processing and creating textual, visual, and symbolic content.

"Cemeteries are full of people who had no replacements." This is a well-known saying, and yet in many organizations, experts in their...

Rethinking Knowledge Management for Technical Expertise

Managing service organization knowledge such that junior employees deliver high-quality service.

When discussing knowledge management, thoughts immediately arise about content, text, concise writing, proper phrasing, templates,...

Multipliers - Book Review

Summaries of books from all over the world in the field of knowledge management.

The book " Multipliers: How the Best Leaders Make Everyone Smarter " was penned in 2010 by management consultant Liz Weitzman with...

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