Artificial intelligence is hardly a new concept to us. Nevertheless, as we are exposed to more and more options and tools, we realize that the relationship between man and machine is becoming complex while also becoming common and conventional.
ChatGPT, the latest word in artificial intelligence, is a language processing model developed by OpenAI. It went live in November 2019 and has been continuously updated since then. The goal is to develop a learning model that combines Natural Language Processing and task processing to create a dialogue with a powerful conversation partner who can respond accurately and efficiently.
This application, which became a phenomenon in less than a week from the day it was presented to the public at the end of November 2022 and has accumulated a highly impressive number of users, is fed text by users, which it then processes. It can generate conversations that seem more organic than those generated by traditional chatbots. It can be used in various applications such as customer service, virtual personal assistant, and even creative writing.
In many ways, this is a revolution. Waze changed how we get from place to place with the accuracy of real-time information, and ChatGPT is likewise changing how we locate and produce content. However, ChatGPT is not designed to serve as a search engine. ChatGPT is a text generator.
Many refinements can be applied to the content created by this tool. You can improve phrasing, upgrade language, enrich or simplify phrasing, correct editing errors, or choose a display format. The tool's dynamic nature and ability to respond quickly and efficiently make it an active partner with whom you can continuously converse until a satisfactory product is obtained.
Regarding the world of Knowledge Management, this technology has the potential to make a significant difference, dramatically reduce the amount of time and effort required to create knowledge, and assist us in various tasks:
Summarizing a long text and presenting it in various formats, such as a table, a bulleted list, or a paragraph.
Showing various optional titles for a knowledge segment. In this case, it is best to explicitly state how many ideas you would like to receive, whether there is a word limit, and whether it is a business or instructional format.
Suggesting keywords for a text while considering the needs of the audience you are targeting.
Assisting in preparing an outline for a new content template, procedure, or presentation on a particular topic.
Offering examples of questionnaires for knowledge retention processes, which include a personal appeal to create an emotional connection.
Along with its many advantages, this technology also has limitations or drawbacks that cannot be ignored:
It depends on updating the version so that it contains current information. As of this moment, ChatGPT only relies on content accumulated until 2021.
Errors or fictitious data that necessitate human intervention to prevent the spread of misleading information.
Unlike the Google search engine, these tools require registration that includes a verification code sent to a mobile phone. To improve the tool, OpenAI can store sensitive information about users and compromise their privacy.
ChatGPT always displays only one answer, unlike search engines that display several options derived from different information sources.
In conclusion, we must evaluate and review the products. We must remember that this is an ongoing examination and correction or editing process. The significant value of this process is learning to ask the right question to get an effective and useful answer while also comparing it to our knowledge and experience. We should surely not accept things as they are. It is important to remember that the responsibility for the final product is entirely yours and not ChatGPT's. There is no substitute, at least not yet, for creativity and human intuition as an engine for innovation.
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