2Know Newsletter News Why Should You Lead Anyone? - Book Review The book " Why Should You Lead Anyone? " by Rob Goffee and Gareth Jones, 2006, presents a distinctive approach to leadership that doesn't... Read Article Immersive Storytelling What is storytelling? Storytelling is a form of communication that dates back to the dawn of mankind that will exist in the farthest... Read Article Headless CMS Anyone who has ever managed content in a network or organization gradually realizes the importance of reaching the knowledge consumer... Read Article Micro Interaction Design While attractive and enticing leads clients to our app or site, extraordinary design and arrangement of interactions and... Read Article Articles Previous Newsletters Printed Version Subscribe 2018 March

April News Previous Item Next Item We continue our annual celebration, marking 25 years of KM activities at ROM. As a part of these festivities, we are delighted to share a new KM game challenge bi-monthly, inviting all to participate and win prizes. Everyone who successfully solves the challenge will receive a copy of one of Alex & David Bennet's books. Additionally, we will conduct a lottery; the winner will be awarded a $100 Amazon book coupon and a personal consultancy hour with Dr. Moria Levy. Please follow this link for our April challenge- Link

2Know Newsletter News Microsoft 365 Copilot Microsoft 365 Copilot is an AI-based tool integrated into Microsoft 365 applications. Leveraging the advanced capabilities of ChatGPT-4... Read Article INside INnovation - Book Review Inside Innovation: A Closer Look from Within is a collection of essays by Allex Bennet and Rajat Baisya, slated for publication in late... Read Article ChatGPT Enterprise ChatGPT Enterprise is a robust new OpenAI assistant, crafted explicitly for business applications. It enhances ChatGPT's conversational... Read Article Zoom AI During the COVID pandemic, Zoom made significant strides in the global market. Four years later, the company is enhancing the... Read Article Articles International Conference on Knowledge Management Studies International Conference on Knowledge Management Studies ICKMS February 12-13, 2024 in London, United Kingdom Link A collection of lessons learned case studies A remarkable collection of lessons learned case studies of CALL (Center for Army Lessons Learned): Link December News KMGN has opened registration for its 2024 course, "Leveraging the value creation of tacit knowledge", which will begin this coming February. Details and registration can be found at Link ROM Global has launched a new service focused on the application of Generative AI in organizations. Our goal is to enhance knowledge work in a smart, straightforward, and responsible manner. Organizations are welcome to get in touch with us to explore whether and how this service can benefit them. KM consultants interested in becoming our business partners for this and other KM services are encouraged to contact us at: moria@kmrom.com . Blog - a balanced and diverse view on KM Although hosted on a technology-focused website, this source offers a balanced and diverse view on KM, presented in a clear and easily digestible manner- Link Previous Newsletters Printed Version Subscribe 2023 December

2Know Newsletter News Beyond Digital Transformation: The Role of Knowledge and Collaboration in Organizational Growth Knowledge and Collaboration: The Two Engines of Organizational Growth in Industry 5.0" - A call to action for KMers and business leaders. Read Article What can you find where everyone looks for everything, pt. 2 I have been serving as an editor at Hebrew Wikipedia since 2008. My job includes giving lectures and tutorials on writing for Wikipedia.... Read Article Redefining Knowledge Management: Adding an Emotional Component to the Formal Definition For many years the KM society held an interesting debate about the definition of knowledge management. In the first decade, people didn't... Read Article Virtual Hackathon with Innovative Spices I think people like the idea of a hackathon because it sounds innovative. For the same reason- organizations are in favor. Planning a... Read Article Why Digital Transformations Fail - Book Review The book 'Why Digital Transformations Fail: The Surprising Disciplines of How to Take Off and Stay Ahead' was written in 2021 by Tony... Read Article KMGN's HacKMthon 2022: Collaborating and Co-creating to Achieve New Learnings and Define Direction for Future Projects For nearly six months, we have planned this HacKMthon- a new yearly peak event of Knowledge Management Global Network , collaborating and... Read Article Hackathons: from challenges to solutions Written with Zvia Hen It's September again, autumn has arrived, and with the new year right around the corner comes a general sense of... Read Article Revamping Knowledge Management Practice It also happens to us—knowledge management practitioners. We want the best for the organizations we serve, and invest massive efforts-... Read Article Articles Previous Newsletters Printed Version Subscribe 2022 October

To our Chinese colleagues- Join a lecture "ISO 30401 in a strategic business view" on the July 28th Previous Item Next Item To our Chinese colleagues: On July 28th, Dr. Moria Levy, in collaboration with MentoringCo, will be giving a lecture titled "ISO 30401 in a strategic business view." The session will be conducted in English with Chinese translation. For more details, please contact: moria@kmrom.com .

Change management course Register & pay by credit card Register and pay by bank transfer Previous Course Next Course Objectives After course completion the students will have the skills to: Develop a Customized Change Management Toolbox: Equip students with the skills to design their own toolbox tailored to facilitate effective organizational change management. Create Strategic Implementation Plans: Enable students to formulate comprehensive work plans to implement change initiatives successfully. Differentiate tools and strategies to address the unique needs of various stakeholders at each stage of the implementation process. Description Unlock the secrets to successful change management with our comprehensive course. Gain a structured understanding of methodologies and proven methods that empower organizations to navigate change seamlessly. In this course, students will embark on a journey to craft their own personalized toolbox, filled with diverse methods, best practices, and essential tools to initiate, execute, and conclude change management initiatives effectively. Additionally, you'll explore a systematic approach to developing strategic work plans tailored to your organization's unique needs. Dive deep into understanding key stakeholders, defining clear objectives, overcoming potential barriers, identifying critical success factors, and harnessing available channels. By the end of this course, you'll be equipped with the expertise to drive successful change within your organization. Duration 6 academic hours Coming soon Course Starting Dates Cost - Prerequisites Project management in organizations. The course will cover the following topics: The Change Management Challenge: Explore the dynamic landscape of change management and understand its complexities. Initiating Change Effectively: Dive into renowned methodologies such as Kotter and Lewin, alongside other essential tools, to kickstart change initiatives. Navigating the Change Journey: Master the art of managing change through proven frameworks like Nudge, ADKAR, Switch, and more. Celebrating Success Moments: Learn how to recognize and celebrate milestones, fostering a positive organizational change culture. Crafting a Smart Workplan: Develop practical and strategic work plans tailored to your organization's unique context and goals. Peer Learning and Case Analysis: Engage in collaborative peer learning sessions and analyze real-world student cases for a deeper understanding of change management. Syllabus Highlights Register & pay by credit card Register and pay by bank transfer

KnowMax blog Previous Item Next Item The KnowMax blog is dedicated to exploring Knowledge Management within the service sector, covering various topics such as KM software, Customer Experience, AI, Bots, and more. While the blog maintains a focused approach, the insights offered extend relevance to a broad spectrum of Knowledge Management applications: Link

2Know Newsletter News Knowledge Graph If there's something that Google has mastered, it's search engines. Anybody involved in website analysis and promotion is trying to find... Read Article The Beresheet effect: can everyone be entrepreneurs? I assume everyone has heard of the first Israeli spaceship, Beresheet, which was launched to the moon on February 22nd, 2019. Israel's... Read Article Visual Language How can we uniformly direct users that speak different languages? One solution is a use of simple, Visual Language. Visual Language is... Read Article Articles Previous Newsletters Printed Version Subscribe 2019 May

2Know Newsletter News Tips for managing a Lessons Learning Process Lesson Learning processes are performed as part of investigating projects and processes that enable the organization to learn from past... Read Article Usability Testing Usability Testing is one of the most important research tools when designing a User Experience. This examination introduces the product... Read Article Internal Drive Theory - Book Review The book " Internal Drive Theory ," authored by A Ph.D. expert from Singapore under the pen name Petunia Lee and published in 2012,... Read Article Knowledge Management in Organizations - Book review " Knowledge Management in Organizations ," authored by Donald Hislop and published by Oxford University Press, initially written in 2005... Read Article Articles Previous Newsletters Printed Version Subscribe 2013 April

Prompts Communication Select a Business task: Create an engaging social media post or tweet for a company launching a new product. The post should be attention-grabbing, concise, and informative, and it should incorporate a compelling visual element or a link to a video. Consider the target audience, the unique selling points of the product, and the tone and style of the company's branding to make the post as appealing as possible. 1. Specify the characters of the product 2. Specify the target audience of the post / tweet 3. Include Call-to-Action (CTA) 4. Include interactive elements Use Comparisons or Contrasts Is there anything I've overlooked? Prompt Refining the request Effective conversation- divergence Critical thinking Create an engaging social media post/tweet Human Machine Augmentation Ensure the post aligns with both the target audience's interests and values, and the company's branding style and tone Select Business task Back to the category list

Portals and Channels Transform your digital platforms into powerful knowledge hubs with ROM’s comprehensive solutions. We design, implement, and manage websites, portals, and internal social networks to empower users with easy access to information, foster collaboration, and drive innovation. Our service includes organizing content for intuitive navigation, streamlining self-service and training, and bridging knowledge gaps to ensure informed decision-making. By optimizing user experience across devices—desktop, tablet, and smartphone—we enhance engagement and efficiency while simplifying knowledge-sharing processes. In addition, ROM specializes in fostering vibrant internal social networks, enabling seamless collaboration, uncovering hidden talent, and sparking innovation within organizations. From characterizing needs and defining business processes to implementing governance models and change management, we ensure these platforms deliver measurable business improvement. Whether it’s boosting engagement through user-friendly portals or enhancing collaboration via social networks, ROM tailors solutions to your organization’s unique needs, creating connected and empowered environments that drive success. Articles To all services

2Know Newsletter News What can we do with all these work meetings? Many studies indicate that the main reason people quit their jobs is burnout. These studies even pointed to holding many meetings as one... Read Article Knowledge Management from Academy to Industry There has always been a gap between academia and industry. And yet, the gap we experience today is different from even the reality of... Read Article Simply Brilliant- Book Review " Simply Brilliant: How Great Organizations Do Ordinary Things In Extraordinary Ways " is a book written in 2016 by William Taylor. The... Read Article Articles ROM Global Web Site Launched Proud to launch our new global knowledge management site: www.kmrom.com . The site includes, aside from marketing information about the ROM Knowledgeware, its services, and courses, a central open knowledge base for knowledge management methodologies and methods and the knowledge management monthly newsletter 2know. KMGN Round table series KMGN round table series will hold a session on Blockchain and KM implications. It will take place on May 25th, 12 PM UTC. Registration soon. ChatGPT and the snow white problem We are all enthusiastic about ChatGPT, and for a good reason. Although the following article tries to promote a specific commercial product, it is nevertheless essential and valuable: it sheds light on the importance of understanding the various solution technologies for collecting information and knowledge and how these do not replace each other but complement one another. Worth reading: link Video - Tacit to Explicit Knowledge Recommended on our YouTube channel - from tacit to explicit knowledge Link Recommended Blog A blog with a personal, exciting point of view on knowledge management, leadership, and the relationship between them. Link Conferences International Conference on Knowledge Management and Semantic Technology ICKMST April 12-13, 2023 Venice, Italy https://waset.org/knowledge-management-and-semantic-technology-conference-in-april-2023-in-venice American Productivity and Quality Center Conference (APQC) April 17-20, 2023 Houston, TX https://www.eventscribe.net/2023/apqcconf/aaStatic.asp?SFP=U1JMUUxWVUxAMTI2MTU 6th International Conference on Knowledge Management Systems (ICKMS 2023) May 10-12, 2023 Atlanta, GA http://ickms.org/ The Knowledge Management Education Hub June 28-Jul 1, 2023 Geneva, Switzerland https://kmeducationhub.de/knowledge-management-conference-km-conference/ Previous Newsletters Printed Version Subscribe 2023 April